Baiting Solves Today. Exclusion Solves Next Year.
These are two different jobs, and confusing them is why so many homeowners feel like they are renting a solution instead of buying one.
Bait removes the rodents currently in the building. That is worth doing when there is an active population — nobody wants to live with mice while a repair gets scheduled. But bait does not change your house. Every gap a mouse used to get in is still there the day after the last one dies.
Exclusion is the repair. It finds the openings and closes them with materials a rodent cannot chew through. Done properly, it is the only part of the work that is still doing its job next year, and the year after.